GENERAL RETURN GUIDELINES
- To start the return process, contact us directly at [email protected] or +1 (657) 222-4921
- If you receive INCORRECT OR MISSING items, please contact us.
- Shipping labels are emailed and will need to be printed by the customer.
- All returns on orders paid by a credit card will receive a credit to the card used on the purchase once confirmation of receipt of merchandise has been made and inspection has been completed. Depending on your financial institution, refunds are credited between 3 to 5 business days after issuance.
- We do not provide an exchange option. Simply place a new order for the desired merchandise. Since items tend to sell out quickly, we recommend immediately placing an order for the replacement merchandise.
5dtacticalsellers.com reserves the right to limit or decline returns.
- Keep in mind, most manufacturers provide a manufacturer’s warranty, and any product issues should be submitted to the manufacturer first.
- Returned clothing may not be washed, worn or have any damage caused by accident. We recommend following washing and handling information as we will not honor returns due to improper care or use, or the natural breakdown of colors or materials over extended time and use.
- Any returns received that do not qualify for our Return Policy may be returned to the customer at their expense. When possible, the expense will be charged to the credit card on file for the purchase. This includes items that are non-returnable, damaged, misused or not purchased from 5dtacticalsellers.com
If you have any questions, please feel free to contact us.